FAQ
FAQ
Answers to your questions:
everything you need to know about working with BioTime

BioTime specializes in providing comprehensive services as a Contract Research Organization (CRO) in the field of biomedical research. We provide access to high-quality clinical cases and biological samples, their collection, processing, storage and logistics, as well as expert support for pharmaceutical, biotechnology and diagnostic companies. Our services are aimed at accelerating and optimizing your scientific research.

We work in accordance with the strictest ethical principles and international quality standards. This includes:

  • Obtaining biomaterials exclusively with the consent of patients and after approval by Independent Ethics Committees (IRB/IEC).
  • Complete anonymization of all clinical data.
  • Strict adherence to the principles of human rights protection.
  • A multi-level quality control system at all stages of work with biosamples.

Yes, we are fully open to audits. We understand how important transparency is for our partners. You can schedule an audit of our clinical centers and get the opportunity to communicate directly with our principal investigators.

We provide full chain of custody for each biosample – from the moment of informed consent to final delivery. This includes controlled labeling, processing, storage and shipment in accordance with international standards. We use proven cold chain logistics and temperature monitoring to maintain sample integrity.

Privacy is our priority. All clinical data is anonymized before distribution, and personal data of donor patients is not transferred to third parties without proper legal basis and consent. We strictly comply with the requirements of the legislation on the protection of personal data and international standards in the field of health care.

We are proud to partner with the world's leading companies in the pharmaceutical, biotechnology and diagnostics industries. We work with both large corporations and innovative startups, providing them with the necessary resources and expertise to make their research successful.

All clinical materials are obtained only after approval by the Institutional Review Board or Independent Ethics Committee (IRB/IEC). Each donor voluntarily provides informed consent and signs the appropriate form before any participation in the study. We ensure full understanding of the process by the donor.

To start a collaboration or to get more information about our services, please contact us via the “Contacts” section of our website. You can fill out the contact form, email us, or give us a call. Our team will be happy to answer your questions and discuss your research needs.

Get in Touch

Have questions or ready to discuss our services?

We are ready to provide expert consultation, assess the feasibility of your project, or prepare a detailed project proposal. Please submit your inquiry using the form below, and our team will get back to you within 24 hours.